Shipping policy

Processing and delivery times

We process every order within 1–2 business days. Orders placed on Friday evening, weekends, or public holidays are processed on the next regular business day.

After shipping, the delivery time is an average of 5–7 business days.

Estimated total duration: 6–9 business days from the order confirmation.

The stated times are The stated times are average values based on recent deliveries and do not constitute a guarantee. The actual delivery time depends on the shipping provider and destination and may differ particularly in the following cases:

• high order volumes, such as during sales, holidays, or Christmas;

• adverse weather conditions or strikes by shipping providers;

• deliveries to islands or remote or hard-to-reach areas;

• any customs inspections or security checks;

• an incomplete delivery address or the recipient's absence at the time of delivery;

• Orders containing multiple items that may be shipped separately and arrive at different times.

Unless otherwise agreed with the customer, delivery will take place within 30 days from the order confirmation.

Delivery delays

If delivery takes longer than stated, in most cases this is a temporary delay at the shipping provider, and the package will arrive in the following days. Tracking provides the latest information on the shipping status.

If your order does not arrive within 15 business days has arrived after the shipping confirmation, please contact us at, providing your order number info@bybobbi.com. We will initiate an investigation with the shipping provider and keep you informed until the matter is resolved.

If your package does not arrive within 30 days has been delivered from the order confirmation, you can choose between a reshipment of your order and a full refund choose. You will not incur any additional costs.